Your journey with us
Your route, one checkpoint at a time. Open a stage to see the work and what to prepare.
Stage 1Find your route
The work at this stageReview your qualifications, intended country and intake with the adviser; confirm eligibility and any language or foundation route.
Your partBring your qualifications, intended intake and questions about eligibility.
Stage 2Build your shortlist
The work at this stageAgree on your university list, included application count, country-specific documents and service responsibilities.
Your partChoose your priorities and approve the universities and responsibilities in writing.
Stage 3Prepare & apply
The work at this stagePrepare and approve applications, any eligible scholarship submissions and the relevant student-visa steps.
Your partSupply accurate documents and approve every submission made in your name.
Stage 4Follow through
The work at this stageTrack individual university and authority deadlines, then complete the support included in your package.
Your partCheck requests and deadlines regularly; keep copies of submissions and decisions.
The included services on this page define your support. Stages can overlap and depend on university or authority deadlines; admission, funding and visa decisions remain with the responsible institutions.
What is included
- Up to 12 university applications for a new European service engagement
- University interview preparation and entrance-exam guidance
- Professional motivation-letter support with up to 5 edits; personalised SOP and CV preparation
- Academic profile review, shortlisting, application filing and post-admission support
- Filing and document preparation for eligible regional, national or merit-based scholarships, where available in your chosen country
- Guidance on any required notary, state-attestation, apostille or legalisation process
- Document pickup, delivery and courier coordination within the agreed service scope
- Visa-document review, appointment and form-filing assistance
- Personalised visa and sponsor letters with financial-document guidance
- 5 visa mock interviews
- Travel-insurance selection and flight-booking assistance
- Complimentary travel itinerary planning and accommodation-search assistance
- Complimentary university-enrolment, residence-permit and local bank-account opening assistance
- Guidance throughout the agreed admissions, scholarship and visa process
- Country-specific guidance for Italy, Germany or another agreed European destination; requirements and scholarship options vary
Scope and exclusions
- University application fees, tuition and deposits
- Visa, VFS, embassy, test-provider and government fees
- APS, uni-assist/VPD, CIMEA, Declaration of Value and other credential-assessment or recognition fees, where required
- Translation, verification, notary, attestation, apostille and courier charges unless expressly included in your written quote
- Flights, accommodation, insurance premiums and living expenses
- Admission, scholarship and visa guarantees; decisions remain with the responsible institutions and authorities
- Guaranteed housing, residence-permit or bank-account approval
- Tuition classes or a complete exam-preparation course unless separately agreed
- Any additional paid service outside the written scope; occasional goodwill help does not expand that scope
We confirm the exact scope before work starts. You retain control of your applications and must approve the information submitted in your name.
Fees, delivery arrangements and cancellation conditions belong to the quote you accept. A later package or price change does not change a previously accepted order.
A useful question before choosing support
Who pays your adviser?
A free consultation can be useful. Your university shortlist should still be built around you.
Look beyond the partner list
Some agencies receive payment from the universities they represent, which can limit the options they recommend. Ask whether your shortlist also considers suitable public universities and institutions outside that partner network.
Know what our fee covers
Our European packages pay for the application work you agree with us, including public-university routes and applications to institutions that do not appoint agents. Our service fee, applicable tax and third-party costs are shown separately.
Three questions to ask any adviser—including us
- Will you consider suitable public and non-partner universities for my profile?
- Who pays you for my chosen university, and does that affect my shortlist?
- What will I pay in service fees, tuition and other charges, and what is refundable?
Free counselling can be legitimate. A commission does not automatically mean an extra charge to you, and public or private status alone does not determine quality. Compare the full study cost, the options considered and the written scope.
Independent guidance: choosing an education agent · Study Australia ↗Your service fee and outside costs
Third-party charges are separate from our service fee.
Your case, course and destination may require additional assistance. Please discuss this with your counsellor; we confirm any extra work and service fees in writing before it starts.
The package price pays for the Via Glowbal support listed on the page. It is not the total cost of studying abroad.
- 1. Our service fee
- The selected package, or the custom scope you agree with us. Extra services require a separate quote.
- 2. Applicable tax
- Indian service prices are before GST. Your reviewed quote and invoice show the applicable rate and exact total. Overseas tax treatment is confirmed separately.
- 3. Third-party costs
- University application and tuition fees, examination registrations, visa/VFS charges, APS/VPD, CIMEA/DoV, translations, apostille, courier, insurance, travel and accommodation are separate unless your written quote expressly includes them.
Third-party fees depend on your country, university and provider. Pay the official provider directly where possible. If we arrange a payment for you, confirm the provider’s charge and any handling fee in writing first. Their refund rules can differ from ours.
Before paying, confirm the number of applications, delivery period, meetings, revisions, exclusions and cancellation terms. Counselling and application support do not guarantee admission, a scholarship or a visa.
Payment and your records
Check the service description, billing region, applicable taxes and total before paying. Use Indian checkout only for an eligible Indian billing address. Oman and international payment options are separate.
Keep your order reference. If a payment is pending after a bank debit, check its existing status before paying again. An issued invoice and a payment confirmation are separate records.